Last updated: 20/05/2026

This Privacy Policy explains how Cleargency (“we”, “us”, “our”) collects, uses, and protects your information when you use our website, platform, and related services (the “Platform”).

By using Cleargency, you agree to the practices described in this Privacy Policy.

1. Overview

Cleargency is an agency discovery and comparison platform that provides curated listings, rankings, and editorial content to help businesses evaluate marketing, creative, and digital service providers.

We are committed to protecting your privacy and handling data in a transparent and responsible manner.

2. Information We Collect

We collect limited types of information to operate and improve the Platform.

2.1 Information You Provide Directly

We may collect information you voluntarily provide, such as:

• Name and email address (e.g. when contacting us)

• Messages or enquiries submitted through forms

• Any information you include in communications with us

2.2 Information Collected Automatically

When you use the Platform, we may automatically collect:

• IP address

• Browser type and device information

• Pages viewed and time spent on pages

• Referring URLs

• General usage analytics

This information is typically collected through cookies and similar technologies.

3. How We Use Information

We use collected information to:

• Operate and maintain the Platform

• Improve content, features, and user experience

• Understand usage patterns and performance

• Respond to enquiries and support requests

• Maintain security and prevent abuse

We do not sell personal data.

4. Cookies and Tracking Technologies

Cleargency uses cookies and similar technologies to:

• Enable core website functionality

• Analyse traffic and usage patterns

• Improve content relevance and performance

You can manage or disable cookies through your browser settings. Some features of the Platform may not function properly if cookies are disabled.

5. Agency Listings and Third Parties

Cleargency includes listings, profiles, and links to third-party agencies and websites.

We are not responsible for:

• The privacy practices of third-party websites

• Data collected by agencies or external platforms

• Interactions between users and third-party services

Users should review the privacy policies of any third-party services they engage with.

6. Data Sharing

We do not sell personal data.

We may share limited information only in the following cases:

• With service providers who help operate the Platform (e.g. analytics tools, hosting providers)

• To comply with legal obligations or enforce our Terms

• To protect the security and integrity of the Platform

7. Data Retention

We retain personal data only for as long as necessary to:

• Fulfil the purposes outlined in this Privacy Policy

• Comply with legal and regulatory requirements

• Maintain operational and security needs

8. Data Security

We implement reasonable technical and organisational measures to protect information from unauthorised access, alteration, disclosure, or destruction.

However, no online system is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

• Access to your personal data

• Correction of inaccurate data

• Request deletion of data

• Restriction or objection to processing

To exercise these rights, contact us using the details below.

10. International Users

Cleargency may be accessed globally. If you are accessing the Platform from outside the United Kingdom, you acknowledge that your data may be processed in countries with different data protection laws.

11. Children’s Privacy

Cleargency is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Continued use of the Platform after changes means you accept the updated policy.

13. Contact

If you have questions about this Privacy Policy, contact:

Cleargency
Email: office@cleargency.com
Website: https://cleargency.com